Answering service for contractors
An answering service for contractors that also runs your office.
Most answering services take a message and hand you back the work. We place a dedicated admin specialist who answers the phone, books the job, updates the CRM and chases the invoice — so the call actually turns into revenue without landing back on your desk.
+1 (587) 205-0768What it costs you today
Typical missed-call rate for a busy crew on-site. Most callers ring the next contractor instead of leaving a voicemail.
What owners routinely spend on quoting follow-ups, invoicing and scheduling admin after the workday ends.
How long unchased invoices sit before payment when nobody owns the follow-up.
What your admin specialist covers
- Answering every inbound contractor call, including after-hours overflow
- Booking and confirming jobs straight into your scheduling software
- Chasing unpaid invoices until the money lands
- Following up on quotes and estimates that went quiet
- Keeping your CRM clean — job notes, customer records, statuses
- Coordinating crews, reschedules and day-of changes
- Handling supplier and warranty paperwork
- Sending review requests and post-job follow-ups
A message-taking service isn't the same as coverage
A call centre reads a script and emails you a summary. You still have to call back, check the calendar, price the job and enter it into your system. A dedicated admin specialist knows your service area, your pricing rules and your booking process, so the caller gets an answer and a slot on the first call.
Someone consistent, not a rotating pool
You work with the same specialist every day. They learn your customers, your crews and how you like jobs written up. That consistency is what makes the difference between a call being logged and a call being handled.
Beyond the phone
Phones are usually the first thing owners hand over, but rarely the biggest drain. Invoicing, payment follow-up, quote chasing, dispatch coordination and supplier paperwork are all part of the same role — which is why one specialist covering everything beats stitching together three vendors.
Common questions
How is this different from a traditional answering service?
A traditional service takes a message. Our specialists complete the task — booking the job, updating your system, following up on payment — so nothing bounces back to you.
Do you work inside our existing software?
Yes. Your specialist works directly in whatever scheduling, CRM and invoicing tools you already use. We don't ask you to change systems.
What kinds of contractors do you support?
HVAC, plumbing, electrical, roofing, construction, landscaping, cleaning, pest control, painting and general contracting.
How quickly can someone start?
Give us a call and we'll scope the tasks first. Most placements are running within a couple of weeks.
Stop carrying the office work.
Call us and we'll map the operational tasks eating your week, then show you exactly what a dedicated admin specialist would take off your plate.
+1 (587) 205-0768